Bharti Airtel Ltd., a leading Indian telecommunications provider, fundamentally transformed its business, optimizing IT, streamlining processes and preparing for growth, by adopting a far-reaching solution. Bharti Airtel needed to transform its IT with a superior architecture that can scale with the customer growth and keep up with USPs business demands and also enable business transformation. Bharti Airtel is working with IBM to transform its IT systems, key business processes and establishing an enterprise application integration platform at a business linked financial model. IBM Business Consulting Services, IBM Global Services - Application Management Services, Worldwide Strategic Outsourcing and Integrated Technology Services are building the well-defined proven solution based on the IBM SPDE architecture and IBM WebSphere Business Integration for Telecommunications software to deliver the valueMore Effective Business Service Management with a MetaCMDB
As IT evolves towards a more business-aligned position, it must seek out new ways of working that support more effective operations, service creation and service delivery. These include technologies, processes...
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IT2020: The New Performance Management Paradigm
How is business? This question is quickly becoming the only relevant metric for IT performance. IT performance management used to be the exclusive domain of system administrators who focused solely...
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The role of integrated requirements management in software delivery
This paper discusses the critical role that integrated requirements management can play in helping to ensure that your business goals and IT investment are continuously aligned - whether you are...
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Virtualisation/Consolidation Animation
View this 4-minute Flash animation which outlines the benefits of virtualization and includes a deeper dive discussion of consolidation, systems management in a virtualized environment, and virtualization beyond the box...
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IT service management: is it now too important to leave to the IT department alone?
Historically, IT departments and the business have operated as separate entities with a common goal. In an emerging second wave of service management, this white paper examines how and why...
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Real World Disaster Recovery: A disaster like Hurricane Katrina raises important IT questions
From the article in IBM Systems Magazine: "Disaster recovery (D/R) planning and testing has been a large part of my career. I've been involved in D/R exercises for a variety...
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Ensuring Data Protection for Growing Business
Small and midsize businesses have become increasingly reliant on IT. In this paper, we look at how SMBs often progress through the IT adoption cycle, and some of the operational...
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