BSNL took ages to move it’s dead cankerous sore butt to “act in the consumer interest”; my latest catchphrase- it moves like a limping tortoise with hemorrhoids.
Well, finally it did and how! It took a concerted email activity to enquire from them on a regular basis. We banded together on the forums and started emailing them with gusto. With people from all over India started demanding action, they couldn’t say “no”; instead obliged us with a crappy 256 unlimited.
I am glad that there is still some merit in the “crappy plan”; it’s better than nothing. However, till to date and at the time of writing, the nirvana still eludes me. It seems that they had to make some changes in their software called as “DotSoft” which hasn’t been done so far. Which makes it a pain in the ass because BSNL can’t lift their fingers till the whole thing is accounted for. Having a nodal centre based in Hyderabad makes it vulnerable to abuse; I won’t be surprised if BSNL doesn’t have a disaster recovery plan.
Having said that, the entry for the required column wasn’t yet filled up. It took a concerted action to get some information out of the charlie who mans the Internet section. He would personify the word moron; it was heck of a time to make him understand what I actually wanted.
After running around in circles, I believe that the plan migration is still pending. The notification came on 28th; anticipating the rush for the plan migration they ought to have made the required changes prior to the announcement; however associating any semblance of “intelligence” would be stupidity on your part.
We still have to go by the old fashioned way- just the same way as Brits left their legacy behind for applications. You have to “beg to submit” that the request be “considered favourably”; perhaps then the babu sitting across the desk with his paunch obstructing his breathing pattern and fingering his ears to clean off the non existent wax, might “consider” to file the application for “further processing” and “review”. Why can’t we automatically modify the plans sitting in the comfort of our homes in 21st century?! I fail to understand their obsession with paperwork.
I surely had pending projects to finish off; it would take more time. As BSNL piles up heaps and heaps of abuses from all the country for itself; such is a ripe stage for private players to ramp up. It’s a sorry state that the private players are misfigured clones of the hydra headed monster- BSNL; spreading it’s tentacles of misery in our normal lives.
I hope that it would evolve some day.
